LEARNING CONSULTING

Needs

In the era of disruption, what does success look like for the organisation and how do your employees feature in that picture of success?

Knowing where the organisation wants to be and how it intends to get there is where you start. Chrysalis will help you do a deep-dive business analysis through qualitative and quantitative diagnostics to answer:

• What is the business challenge?
• How does solving this challenge advance strategic goals?
• Who is the key audience that needs to be addressed?
• What is the current state of performance?
• What should the future state performance look like in tangible business outcomes?
• Can the desired state be achieved by improvements in the skills or knowledge?

Capability

Without people who are capable of achieving the organization vision by successfully executing the operational plans, the vision will fail to materialize.

Chrysalis will help ensure that the people have what it takes to step up to the mark and succeed in making the vision a reality. In order to do that, we work on capability assessment wherein we take a look at your KPIs and success metrics and answer:

• What do your people need to actually do?
• What behaviours do they need to demonstrate?
• What skills or attitudes are required in order for those behaviours to become second nature?
• How do these need to change over time?

Strategy

Chrysalis, over the years, has worked with many organisations, large and small. This has given us a good understanding of business with deep insight into people and their motives. We ensure that learning does not get commoditized and brings value to the organisation and create measurable results.

What you need to focus on are:

• What needs to be impacted?
• How much are you willing to spend?
• What results are you driving at?
• Are you focusing on the areas which have highest impact?
• How do you create the multiplier force to drive learning in your organisation?

Chrysalis helps you align your learning strategy with business strategy, attain synchronicity with organisational values resulting in competitive advantage. A good learning strategy creates common language, ethos, and bank of skills.

Architecture

After creating a learning pathway, we envision a learning architecture and build a learning continuum that has:

• Participants as Owners – Each participant has access to learning material before and after the intervention and has multiple touchpoints of learning
• Productive learning – All time including social time in an intervention is used for learning and matched against outcomes
• Shared Learning – Many participants can come together to learn even outside the formal learning environment
• Analytics to Engage – Detailed sliced and diced data helps plan future interventions, hiring and development decisions at an organisational level
• Sustained over time – Opportunities to learn need to continue beyond the formal time set aside and yet be unobtrusive
• Evaluation – Participants and their managers have access to real time report cards that highlight the learning journey and the stage the participants are at

Resources

At Chrysalis, we understand that learning can happen in many ways – inside and outside a formal environment. The key is to build in an element of sustenance in the learning journey. We can create resources in the form of:

• Content – Resources available in one central hub, organised to support job tasks
• People – Coaches and Peer learning and networking resources
• Methodology – Facilitated virtual and face-to-face events focused on job challenges and best practices
• Measurement – Building MIS to give us insights on to tangible outcomes of learning and they affect the key performance indicators

Measurement

At the start of each learning initiative, we identify and co-create the elements of an “impact strategy” to ensure we align the evaluation focus toward the impact on clients’ end-customers, clients themselves and their business-level drivers.

Chrysalis can help you with a set of consistent yet flexible frameworks with associated processes and templates to enable effective evaluation. We help you look at:

• What are the leading and lagging key performance indicators that can be assessed?
• How can performance be assessed in simulated environments?
• How can learning be assessed in a real world environment?
• What is the learning impact on financial performance of the organisation?